Acceptance of Orders
We validate the credit or debit card details you submit to us before your order is accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your order form.

Subject to further validation checks we may choose to make, our acceptance of your order brings into existence a legally binding agreement between us.

We accept all orders for products and services subject to availability.

We accept payment by most major credit or debit cards. Payment will be debited to your account before the dispatch of your purchase.

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

face boutique uses Royal Mail postal services for ground shipping of all products.

Returns, Refunds & Credits
We will accept returns for products purchased from www.faceboutique.com upon receiving notification within 7 days of receiving your order. Please Note: The products you are returning must be in good condition, unused and unopened from their branded packaging. If the goods have been damaged in transit please ensure you return the packaging the goods arrived in for our inspection. Refunds do not include delivery charges.

Please note the return address for all purchases of face boutique products through www.faceboutique.com is:

Face Boutique Ltd,
3 Hornton Place
London W8 4LZ

Exchanges
Please note that we do not offer exchanges for returned products.

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